Monday, May 4, 2015

Three Ways an Automated Voice Mail Service Can Save You Money

Efficiency is one of the most important building blocks of any business

Efficiency is one of the most important building blocks for the success of any business. Without it, time gets allocated towards non-productive efforts and important work goes undone or gets done at a higher cost. It's especially important for small businesses and the self employed, as their success lies upon the shoulders of very few people, or often just one individual.
Tools and technologies engineered to increase efficiency are invaluable and necessary for company growth. One tool that every small business should have is an automated voice mail service. Here are three ways an automated voice mail service can save a business a huge amount of time and money:
  • Having your calls answered by a “personal assistant” -- Self employed and small business owners often don't have the resources to hire a traditional personal assistant, or can’t justify having one full time. But that doesn't mean that small business owners can't benefit from the services of someone who professionally answers and routes calls. Rather than doing without these services, small business owners can get time saving benefits by acquiring a virtual phone number instead of having to hire an assistant. Professional voice mail does exactly this and more by answering all calls with a professional tone, providing callers with different extensions that help organize calls, and forwarding those callers to whichever numbers you like.
  • Screening your calls to make sure the right ones get to you, and the wrong ones don’t -- Knowing the difference between an important call from a client and a time-wasting call from a telemarketer can have a big impact on productivity. Caller ID often helps with this, but we all get calls from numbers we don’t recognize. With a virtual phone number service like Global Call Forwarding, callers announce themselves at the beginning of each call. Based upon who’s calling, you can decide to take the call or send it to voicemail.
  • Voicemail to text transcriptions -- It is inevitable that calls from important potential and existing clients will come when you least expect them. As a result, they will have to leave a voicemail. Since there are many times when you simply can't afford to log into your voicemail system and listen to those messages, it can be beneficial to read each message as soon as you get it. eVoice helps you save valuable time by transcribing every voicemail and sending it as a text message and/or email. This way, you always get the chance to see what those important voicemails contain as soon as they arrive.
A voice mail system offers that efficiency needed to save time and money, and in turn, promote growth.

How does an After Hours Greeting work?

Another new feature recently announced for Voicemail is an After Hours Greeting. Just like having the ability to add a Call Scheduler, the After Hours Greeting is another highly requested customer feature.

How does the After Hours Greeting work? Well a customer now has the option to set their "Business Hours". When a customer calls your number during business hours they will hear the normal Auto Attendant greeting. When someone calls after the set business hours they will hear a separate greeting that we refer to as the After Hours Greeting.

For example, let's say your business is open Monday through Friday from 8 AM to 5 PM. Once you set those hours in your account, you will then be prompted to write your greeting script. So you can say something like...

"Thank you for calling My Company. Unfortunately, the office is closed. Our business hours are Monday through Friday from 9 AM to 5 PM. Please press 0 to leave a message and someone will return your call during normal business hours."
Once you complete the message setup, the changes will be processed immediately and callers to your call forwarding number will be handled by your virtual assistant. Don't worry, the current Auto Attendant greeting will still play and your After Hours Greeting will only play outside of your business hours.

Not only will this feature make your business look more professional, it will also help keep your callers more informed. Now you can let your callers know why you're not answering their calls and hopefully avoid the angry calls of customers not being able to reach you or leaving multiple messages when your business is closed.

With the After Hours Greeting, we offer three different types of greetings for you to chose from. When submitting your greeting you have to the option for your greeting to be read using our automated voice or have the greeting recorded by our professional voice talent (additional fees apply). Or if you have a message that you have already recorded, you can upload the message through the customer interface as long as it is in WAV or MP3 format.

In order to activate this feature, all you need to do is log into your account and click the "Add After Hours Schedule & Greeting" on the Manage Attendant page. From there you will be walked through on setting up your business hours and greetings!

What are some other features that you would like for your toll free number service or your online voicemail? We'd love to hear your feedback!

How is an Automated Voice Mail Service Different from free services like Google Voice?

Recently someone asked this question on Quora. "How is eVoice different from Google Voice? It looks like eVoice just wants to charge people for a service Google is providing for free. What have I missed?"

Below are some of what we consider to be the key differences between eVoice (an Automated Voice Mail Service) and Google Voice. All of which, we believe, make it a better choice for businesses. Here are the main differences in our core features.
  1. Automated Voice Mail Service provides live customer support 24/7, Google Voice does not.
  2. Automated Voice Mail Service provides access to toll free numbers and local numbers, and the ability to have multiple numbers on a single account. Google Voice does not.
  3. Automated Voice Mail Service provides multiple extensions, and multiple users on a single account. Google Voice does not.
  4. Automated Voice Mail Service provides customized, professionally recorded greetings. Google Voice only allows computerized greetings.
  5. Automated Voice Mail Service provides an auto-attendant with a dial by name directory. (press 1 for sales, press 2 for billing, press 302 for the John Doe) Google Voice does not.
In the end, Google Voice is really designed more for individual users - an Automated Call Forwarding Service with Voice Mail is designed for both individuals and small businesses. When dealing with something as critical as your business communications, you need the reliability and security that comes with a business product.

Tuesday, March 31, 2015

Bear Appliance Repair Providing The Best Dryer Repair Brooklyn Has To Offer

When your dryer gives you trouble, you need to have it repaired quickly and efficiently. Bear Appliance Repair's experienced staff of dryer experts can help you solve all of your dryer problems, no matter how big or small.

In many cases, the problem with your dryer may be as simple as cleaning out the lint that has accumulated over the years. In other cases, your dryer may need more significant repairs. At the first sign of trouble, give Bear Appliance Repair a call and they will send someone to your home right away to inspect your dryer. Their repair crews can quickly assess the state of your dryer and determine what needs to be done to get it back in good working order. They also provide dishwasher repairs in Brooklyn.

They have been providing the finest dryer repair service in Brooklyn for many years. Their rates are very affordable, so do not hesitate to call for a free quote. If you are unsatisfied with the repairs they make, just give them a call and they will send someone back to your home so that you can make sure that your dryer is problem-free.

Their repair technicians can make the needed repairs on all the leading brands of dryers, including Maytag, Whirlpool, Kenmore, GE, and others. Many dryers can be repaired within a few hours. If they do not have the needed parts, they can get them quickly so that your dryer can be put in good working order again.

It is important not to try to repair your dryer by yourself. Dryers, like any major appliance, can be dangerous to work on if you do not know what you are doing. This is particularly true for gas dryers, since the potential for an explosion is always present. Do not put yourself and your family at risk.

Call Bear Appliance Repair ( in Brooklyn, NY right away if your dryer needs repairs so that their experienced staff can do so safely.

When your dryer stops working, it can be very frustrating, so you need to find the best dryer repair Brooklyn has to offer right away. Call them today to schedule a repair appointment if you are having problems with your dryer. With their help, they can get your dryer working properly again in no time.

Monday, March 9, 2015

Toll Free Phone Numbers Mean Better Business During Holiday Season

With dismal retail sales projections, better customer service and attention to detail help attract customers

One of the top stories in the news this morning were the new numbers released that project a dismal outlook for retailers during the upcoming holiday shopping season. Consumers can expect stiff competition from clothing stores and the like as they compete for limited dollars and a budgeted group of shoppers.

What does this mean for you? You're going to need to be super smart when it comes to marketing your product or service. You will want to make sure and reach your target audience in an affordable way, and you're going to need to provide above-and-beyond customer service.
Here are some smart customer service tips to help set you apart from your competitors:
  • Provide a personal toll-free number. Experts project a record number of shoppers ordering merchandise via phone or computer, thus saving gas money and time.
  • Accelerate your level of customer service. Make sure you are attentive to phone calls by answering immediately or returning calls as soon as possible. If you don't have one already, invest in a voice system that can provide special benefits to your customers.
  • Consider special shipping or delivery services through the holidays. Expand on any services you already offer.
  • Add a personal touch to customers. Take the time to make personal phone calls to customers, and show appreciation for their business. Find ways to make your customers feel special, without having to spend more money. Be creative.
  • Follow up with care. Once you've handled an order or special purchase, make sure you follow up either by phone, email or with a hand-written note. These small touches go a long way in bringing your customers back for more.
By providing extra touches during the holiday season, and by ramping up your customer service, you can set yourself apart from your competitors and encourage future business.

Friday, November 14, 2014

How To Find A Great Call Forwarding Service

Call Forwarding Can Give Your Small Company a Big Company Feel

If you're running a small business and watching it grow, you know how important it is to be there when your customers need you. If you don't have a call forwarding system, you probably know that it's quite a bit of work handling and routing incoming calls. Call forwarding is a simple service that can save you lots of money and help you turn your small business into the big business you're dreaming of.

Call Forwarding Takes Care Of Everything For You

Call forwarding service allows your customers to reach you at any time, even when you're away from the office. When they call your business number, it's forwarded directly to your cell phone, home phone or whatever other phones you designate. This offers advantages to both you and your customers. You can keep taking care of business even while out of the office; they can reach you any time they need to. This tiny bit of extra customer service goes a long way.

You can also use call forwarding to manage and route incoming calls. If you're seeing an increase in calls coming in but don't have the staff to handle it all, they offer automated answering services. Your customers are presented with a menu that's easy to navigate. This ensures that the call gets where it needs to go, and it doesn't cause any hassle for you.

Other Features Offered By Call Forwarding

Call forwarding packages have lots of features - some that you know and some that you don't. You know call waiting, caller ID and other standard features. These make it easy for your customers to reach you, and they help to protect your privacy. But call forwarding also offers some services you've probably never heard of:

Virtual Phone Numbers. You can get a virtual phone number. If you're company's nationwide or overseas, this provides a local number for each area you're operating in. It gives your company a local feel.

Personal Toll Free Numbers. On the other hand, you can get toll free numbers that make your business look bigger than it actually is. It gives your small business a professional touch.

Fax Integration. You can choose one number for both phone and fax. This makes it much easier on your clients and customers.

VOIP Integration. People are increasingly using VOIP protocols such as Skype. These are free programs that allow you to communicate online. Your call forwarding system can be fully integrated with whatever program you're using.

Multiple Mailboxes. With the computer technology we have today, you can have basically unlimited voicemail memory. You can also choose a system to easily manage multiple mailboxes and control access to them.

Marketing Features. Some companies offer features that help you track advertising and measure call length. This data tells you exactly where your customers are coming from so that you can focus your advertising efforts there.

Privacy Protection. Another benefit of having a virtual number is that you can keep your actual number private. It won't be listed in directories and this cuts down dramatically on sales calls and other annoyances.

Getting call forwarding is an essential step in taking your business to the next level. It's a great way to manage your incoming calls and project a more professional image for your company. This means great customer service, and the result is more business for you.

Wednesday, October 15, 2014

Flu Season Preparedness - Maintaining Your HVAC Appliance for Better Health

There Are Significant Health Benefits from Keeping Your HVAC Ducts Clean

There is nothing more important to home and property owners than the quality of their air. At Bear Appliance Repair, making sure that the air quality of a property is not being compromised by an HVAC system is one of the most important aspects of the job. These professionals will employ state-of-the-art tools and technologies to detect if there are any allergens in the air that have been distributed by the AC or heating unit. If they do detect such particles, they will perform a thorough cleaning of the unit to ensure that allergens cease being distributed throughout the property. This is an especially important step to take before the upcoming flu season.

Keeping the air ducts in your home clean can have significant health benefits for you and your family. By maintaining the quality of air in your home, you will be able to decrease the amount of toxins and dirt that you and your family breath in on a daily basis. Besides allergens, Bear Appliance Repair specialists can detect and clean harmful gasses, viruses and odors that can permeate throughout a property.

Seek Bear Appliance Repair in Brooklyn, NY

Having an improperly maintained HVAC system can actually do more harm than good. If you believe that your HVAC system is causing you and your family health problems, seek the services of Bear Appliance Repair in Brooklyn, NY as quickly as you can. They will be able to come to your home or property and perform a thorough inspection to determine if your unit needs cleaning or not. Making certain that your home or office is circulating clean air is an often overlooked issue that property owners need to deal with.

With the assistance and guidance of Bear Appliance Repair, you will be able to rest assured that the air in your property is clean and safe to breath.

Tuesday, September 30, 2014

24/7 Emergency AC Repair in Brooklyn

24 HR AC Repair Brooklyn Call Now (718) 809-6962

If you are looking for reputable AC Repair in Brooklyn, New York area, look no further than the professionals at Bear Appliance Repair. Bear Appliance Repair features certified technicians who are outfitted with the most up to date technologies and tools to help restore or repair your home or office’s air conditioning units to their original, working order.

Service: Save Money on Your Monthly Energy Bills

Bear Appliance Repair prides itself on helping residents of New York make sure that they are prepared for the Summer months by ensuring that their AC units are working to their full potential. Bear Appliance Repair is able to offer property owners the best prices and service when it comes to home or office air conditioning repair and restoration services. All of Bear Appliance Repair's employees are certified and trained in the latest techniques to make certain that your property’s air conditioning unit is running correctly and efficiently, year round. Bear Appliance Repair offers customers a 100% satisfaction guarantee, and can help you save money on your monthly energy bills by making sure that your AC unit is functioning in an energy efficient manner.

Brooklyn, NY AC Service Area

In addition to air conditioning repair, Bear Appliance Repair also offers customers AC replacement if it is determined a property’s current unit is unsustainable. These Bear Appliance Repair professionals are able to come to a property, 24 hours a day, to perform an onsite inspection of a home or office’s air conditioning or heating unit. They will be able to give customers a comprehensive report, free of charge, on the state of their particular AC unit, and what steps can be taken to ensure that they are in proper working order.

Regardless of if your AC unit requires, repair, simple maintenance, or a full overhaul, the certified professionals at Bear Appliance Repair can help. Bear Appliance Repair technicians are fully trained and accredited, and are capable of working on any of the major brand of AC or heating units. In addition to being professionally trained in all of the latest AC repair in Brooklyn methods, these professionals are licensed and insured so that you can rest easily knowing the individuals working on your property’s AC unit are fully capable and proficient in returning an air conditioning unit to its factory condition.

If you are a home or property owner in the Brooklyn area, it is vital that you make sure your building’s air conditioning unit is functioning properly and efficiently heading into the hot summer months. The professionals at Bear Appliance Repair guarantee that your AC unit will be in perfect working order and pride themselves on offering property owners the very best AC repair in Brooklyn and maintenance service at an affordable price. Call the professionals at Bear Appliance Repair today and schedule a free, onsite inspection of your property’s AC and heating units.

Wednesday, September 3, 2014

Transport Services in North Carolina

Are You Moving Your Car Somewhere in North Carolina?

These days it’s not possible to get anywhere without a vehicle. That’s why Car Transport NC is understands all your car transporting needs. Always ready to assist you, they can meet any specific concerns or requirements you have about your car shipment. What you should know: They handle all delicate goods with extreme care! Join the list of our many happy customers now. Fill in the form and experience their renowned customer service firsthand. 100% Satisfaction, Guaranteed!

Secure and Safe Car Transport from/to North Carolina

What makes them successful? Their company motto is to help you in projecting your car move at the greatest price. They do their job carefully, without making a scratch. Car Transport Services North Carolina has several years of experience and the right equipment to execute a professional car move go successfully. They are known as a tried auto mover for this specialized type of service. The delivery date at Car Transport North Carolina is prearranged early, so you can make your auto pick-up arrangements. Don’t wait any longer! Complete the form and one of their friendly representatives will provide you instantly with a estimate that will satisfy your vehicle moving experience. Give them a try, you and your wallet won’t regret it.

Just like any move, packing can be stressful, the process overall can leave you with many reasons to be worried. And for anyone else interested in traveling to the surrounding regions, there is also direct flight, and non-stop flights from Charlotte, North Carolina for anyone who plans on moving yet wants to visit neighbors, family and friends in the surrounding region. That’s why Car Transport North Carolina takes care of the tiny details because you surely don't need the stress. Your auto is guaranteed to arrive without damage (or beaten-up or scratched), whether it’s scratched, glass or lights shattered.

We ensure it all. Besides, our Car Transport North Carolina provides you a room for budgeting and working out of costs, so when you fill in the form on this page or phone us directly, you will obtain a free car Transport estimate from them without any commitment! Get the best price! Can’t go wrong with that!